EGT Express successfully completes audit of four ISO standards

On 21 August, 3 September and 4 September, EGT Express underwent an external audit of its management systems. Three certificates were renewed as part of recertification, and a fourth was awarded for the first time this year. The result is new certification under ISO 50001 for energy management, alongside renewed certificates for ISO 9001, ISO 45001 and ISO 14001.

What a quality management audit checks

Under ISO 9001, auditors check how the company keeps its own processes under control, specifically how client satisfaction is monitored, how shipment tracking works from pickup to delivery, how documentation is kept for individual processes, and how complaints are handled. Complaints are managed by a dedicated department, working with our insurer on damage settlements.

How workplace safety is assessed

The occupational health and safety management system undergoes similarly detailed scrutiny under ISO 45001. In practice, this means complying with current regulations, from the layout of warehouse aisles and how goods are handled to safety in the kitchen area and how office operations are organised, always with the goal of keeping accidents and injuries to a minimum. Auditors verify not only the documentation but also how these rules actually function on the ground.

What an environmental audit looks at

The environmental impact of operations is covered by ISO 14001, specifically how the company manages it in day-to-day practice. Across the premises and inside the buildings, waste is sorted, with general waste kept separate from office paper and shredded paper, even though a fair amount of documents still has to be printed. In the warehouse, stretch film and other packaging materials are handled separately, operational fluids are disposed of in line with regulations, and hazardous waste follows its own dedicated procedure. Route optimisation is also part of the approach, so that vehicles run as efficiently as possible.

A new certificate for energy management

This year, EGT Express completed the ISO 50001 audit for the first time. The standard concerns the systematic management of energy consumption, not one-off measures but ongoing tracking of where the company uses energy and how it sets targets to reduce it. In our transport operations, diesel is the largest cost item, so any saving feeds directly into costs. The fleet is therefore being renewed with trucks meeting the strictest current Euro 6 emission standard, drivers are trained in eco-driving, and driving parameters are monitored in real time, allowing consumption to be assessed rather than estimated. Lighting is also gradually being switched to more efficient LEDs.

What this means for clients and employees

Clients can be confident that their shipments pass through hands that follow proven, regularly reviewed procedures. For operations, it means a safer environment, where every risk situation has a defined procedure for prevention and response. And externally, the certification demonstrates that the company's handling of the environment and energy is regularly reviewed by an independent auditor.

A successful audit is, above all, the result of the people who had to prepare for it and go through it on the ground. Thank you to every team and individual involved in the preparation and the audit itself.